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Throughout my business career, I have always understood the importance of excellent hospitality. My first professional steps led me into the field of hotel management, where I undertook positions at several high-class hotels in Germany (Bremen, Frankfurt, Emden), Switzerland (Geneva) and the United Kingdom (London and Guernsey). The experiences I gained during this period, together with the knowledge I acquired while studying at the Heidelberg hotel management school in Germany, helped me to foster a profound understanding and broad knowledge of the hotel management business, where customer satisfaction and business success depends on good service and efficient hospitality.
Subsequent career steps saw me taking on roles in the human resourcing, central purchasing and pre-opening sectors of a hotel group. Here, I was able to put my planning and coordination skills to the test while managing teams to meet hotel construction, renovation and opening deadlines.
Although I have diverged away from hotel management, the priorities and challenges that I face in my current role as CEO of KCS are much the same. Convention events, be they large or small, depend on excellent service and hospitality for their success. Behind each event lies significant planning and organisational management, which in turn necessitates well-coordinated and expertly managed team work. With my broad knowledge and expertise in this business area, I am proud to offer a comprehensive, personal and trusted service that enables my customers to organise and realise their conventions efficiently and successfully, and in doing so provide their participants the best possible experience.